Terms of service

Terms of Service

Welcome to Tru Ken'Arie LLC ("we," "our," or "us"). By accessing our website or placing an order, you agree to be bound by the following Terms of Service:

Ordering and Payment: To place an order, you must be at least 18 years old and provide accurate and complete information about yourself and your payment method. We accept payment by credit card, PayPal, and other payment methods that may be offered on our website. Payment is due at the time of purchase. We reserve the right to cancel or refuse any order at any time for any reason.

SMS Marketing Consent: By providing your phone number, you explicitly consent to receive SMS text messages from us about our products, services, and promotions. You may withdraw your consent at any time by contacting us at customercare@trukenarie.com or by following the unsubscribe instructions in the text messages. Message and data rates may apply.

Shipping and Delivery: Our products are made in the U.S. and shipped throughout the United States, as our website indicates. We offer various shipping options, and delivery times may vary depending on your location and shipping method. We are not responsible for any delays, lost or stolen packages, or damages that occur during shipping.

Returns and Refunds: We want you to be completely satisfied with your purchase. If, for any reason, you are not satisfied:

Due to COVID–19 restrictions, product exchanges are prohibited.

If you receive an item that is broken or damaged, you may contact customer care within 72 hours of your receipt date for a replacement. Items will not be replaced after 72 hours of your receipt date. Please contact customer care at customercare@trukenarie.com, and we will respond with the appropriate return instructions.

Intellectual Property: All content on our website, including text, images, graphics, and logos, is the property of Tru Ken'Arie LLC or its licensors and is protected 

by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or otherwise use our content without our express written permission.

Disclaimer of Warranties: We make no warranties or representations about the accuracy, reliability, completeness, or timeliness of the content on our website. We do not guarantee that our website will be error-free or uninterrupted or that any defects will be corrected. Your use of our website is at your own risk.

Limitation of Liability: To the fullest extent permitted by law, we are not liable for any damages arising out of or related to your use of our website or products, including but not limited to direct, indirect, incidental, consequential, special, or punitive damages. Our total liability, in any case, shall be limited to the amount you paid for the product or service in question.

Indemnification: You agree to indemnify and hold us harmless from any claims, damages, expenses, or other losses arising from or related to your use of our website or products, including but not limited to any violation of these Terms of Service.

Changes to these Terms of Service: We may update these Terms of Service from time to time by posting a new version on our website. You should check this page periodically to review any changes.

Governing Law and Jurisdiction: These Terms of Service shall be governed by and construed in accordance with the laws of the State of Michigan without giving effect to any principles of conflicts of law. Any legal action or proceeding arising out of or related to these Terms of Service shall be brought exclusively in the state or federal courts located in Michigan.

Contact Us: If you have any questions or concerns about these Terms of Service, please contact us at customercare@trukenarie.com.